Give your customers what they want!
Give your customers what they want!
So often when we're helping small businesses out they have a great product, but it's not selling. Why is that? Normally because they haven't thought carefully enough about their dream customers and the experience they need to offer them. This results in businesses targeting the wrong markets, sales channels, marketing platforms etc. By spending some time thinking through what makes your customers tick you can make tweaks to your go-to-market plan which will drive growth.
In this template we show you how to build out customer profiles (without endless excel columns), and then think through how to take that information and guide your customer from Awareness to Advocacy stages. We help you define actions to take that mean that you have to spend less time "selling" your product, which makes you more profitable and able to invest where you need it most.
So put your customer experience at the front of your business and see the difference it makes!
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DETAILS
This template is part of our strategy and growth tool kit. Use it to focus in on one aspect of your business, or combine it with our other templates as part of your strategy setting process. For more information and guidance on how you might do this please go to The Growth Pod
TIPS
Print this template out and work through it with an old school pen, import it into a document editor or use in a digital journal like Good Notes
DELIVERY
All of our templates should be immediately available after payment. You
should receive download information via email. All of our products are limited
to 5 downloads per user. If you exceed this you will need to repurchase the
product.